Privacy Policy

Please read this Privacy Policy carefully before using the website.

Privacy Policy HBFS TECH SRL ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.symbiohms.com (the “Website”) or interact with our services. We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR). Please read this policy carefully to understand how we handle your personal data. 1. Data Controller The data controller responsible for your personal data is: HBFS TECH SRL [Insert Company Address] [Insert Contact Email] [Insert Contact Phone Number] 2. Information We Collect We may collect and process the following personal data about you: (a) Information You Provide Directly: Personal Information: When you contact us, subscribe to our services, or interact with our website in any way, we may collect your name, email address, phone number, or any other information you voluntarily provide. (b) Information Collected Automatically: Technical Data: This includes your IP address, browser type, operating system, referring website, pages visited, the time and date of your visit, and other similar information. We collect this data using cookies or other similar technologies (see our Cookies Policy for more information). (c) Information from Third Parties: We may receive personal data from third-party service providers such as analytics services (e.g., Google Analytics) or social media platforms, which help us improve our Website and marketing efforts. 3. Legal Basis for Processing We process your personal data under the following legal grounds: Consent: Where you have provided clear consent for us to process your personal data for specific purposes (e.g., receiving newsletters or marketing information). Performance of a Contract: When processing is necessary for the performance of a contract or to take steps before entering into a contract with you (e.g., providing access to our product, Symbio). Legitimate Interests: Where it is necessary for our legitimate interests, such as improving our services or maintaining the security of our Website, unless your interests or fundamental rights override these interests. Legal Obligations: When we are required to process your personal data to comply with legal or regulatory obligations. 4. How We Use Your Information We may use your personal data for the following purposes: Providing Services: To provide, operate, and maintain our Website and any services you request or use. Customer Support: To respond to your inquiries, provide technical support, and resolve issues. Marketing: To send you promotional materials, newsletters, or other communications you have opted into. You can opt out of receiving such communications at any time. Analytics: To analyze usage and trends to improve our Website and services. Security: To protect the security and integrity of our systems, detect and prevent fraud, and ensure compliance with legal obligations. 5. Data Sharing We may share your personal data with the following parties: Service Providers: Third-party service providers, such as web hosting companies, payment processors, analytics providers, and marketing partners, who process data on our behalf and under strict contractual obligations to ensure your privacy is protected. Legal Compliance: If required by law, we may disclose your personal data to comply with legal obligations or protect our legal rights. Business Transfers: If our business is sold or merged with another company, your data may be shared with new owners as part of that process. You will be notified of any changes to the processing of your personal data. 6. Data Transfers Outside the EU Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). If this occurs, we will ensure that your data is afforded the same level of protection as it would be within the EU, either by ensuring the country has adequate data protection laws, or by implementing appropriate safeguards, such as standard contractual clauses. 7. Data Security We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. This includes encryption, firewalls, and secure data storage systems. However, please note that no system is entirely secure, and we cannot guarantee the complete security of data transmitted over the internet. 8. Data Retention We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or to comply with legal, regulatory, or contractual requirements. Once the data is no longer needed, it will be securely deleted or anonymized. 9. Your Rights As a data subject under the GDPR, you have the following rights regarding your personal data: Right to Access: You can request access to the personal data we hold about you. Right to Rectification: You can request that we correct any inaccurate or incomplete data. Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected. Right to Restriction: You can request that we restrict the processing of your personal data in certain circumstances. Right to Data Portability: You can request a copy of your data in a commonly used, machine-readable format or ask us to transfer it to another service provider. Right to Object: You can object to the processing of your personal data for specific purposes, such as direct marketing. To exercise any of these rights, please contact us at [Insert Contact Email]. We will respond to your request in accordance with applicable laws and regulations. 10. Cookies We use cookies and similar technologies to enhance your experience on our Website, analyze site usage, and assist in our marketing efforts. Cookies are small files placed on your device that allow us to remember your preferences and improve your browsing experience. For more information on how we use cookies, please refer to our Cookies Policy. You can manage your cookie preferences via your browser settings. Please note that blocking cookies may affect the functionality of the Website. 11. Changes to This Privacy Policy We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data. 12. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: HBFS TECH SRL [Insert Company Address] [Insert Contact Email] [Insert Contact Phone Number]